We generally process orders within 1–2 business days. Delivery typically takes 4–7 business days after dispatch. Once your order has shipped, you will receive a confirmation email containing your tracking information.

Our customer service team is available Monday through Saturday from 8:00 AM to 7:30 PM Eastern Time.

You can contact us by phone at +1 800 917-4204 or by email at info@bostonkickz.com .

You may request a return within 30 days of receiving your order. Please contact us by email before returning any products so that we can provide the correct return address and further instructions.

Once an eligible return has been received, inspected and approved, the refund will generally be issued within 7 business days to the original payment method.

Boston Kickz currently delivers exclusively to valid shipping addresses within the United States. Further information is available in our Shipping Policy.